Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Profile information (username, profile picture)
• Calendar data (when you connect external calendars)
• Booking information (meeting details, attendee information)
• Payment information (processed securely through third-party providers)
• Communication preferences

1.2 Automatically Collected Information

When you access TimeTide, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our scheduling services
• To process bookings and send notifications
• To sync with your connected calendars
• To personalise your experience
• To communicate with you about updates, features, and support
• To improve our services through analytics
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Booking Participants: When someone books a meeting with you, they can see your name, booking page details, and meeting information.
• With Service Providers: We work with third-party providers for hosting, analytics, email delivery, and payment processing.
• With Calendar Providers: When you connect Google Calendar, Outlook, or other calendars, we share necessary booking data.
• For Legal Reasons: We may disclose information if required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. When you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a portable copy of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@timetide.app.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our services
• Improve performance and user experience

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

8. International Data Transfers

TimeTide is operated by SeekaHost Technologies Ltd., a company based in the United Kingdom. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.

9. Children's Privacy

TimeTide is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Integrations

Our service may contain links to third-party websites or integrate with third-party services (such as Google Calendar, Outlook, or Zoom). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: